Customising the survey

Hi, is it possible to change the questions that are asked of customers during a Square post sale survey. ie to make them applicable for my business?

1,144 Views
Message 1 of 3
Report
2 REPLIES 2
Square

Hi @Simon1c, thanks for your post and welcome to the Seller Community. 

 

 

Great question! At the moment, the Square Feedback form is standardised and is not customisable, more than what is listed in this support article. 

 

We're always working to improve our products based on feedback like this, so I'll be sure to feed it back internally. Hopefully this is something we can make possible soon. 

 

 

 

 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 
1,141 Views
Message 2 of 3
Report

Thanks, at a minimum it would be useful to suppress some options, otherwise I cannot use it all. Thank you

1,139 Views
Message 3 of 3
Report