Customer in Netherlands postal code not accepted. I'm in the US

[Jerrys33]

I am a freelancer in the with a client in Amsterdam. The client is unable to enter the postal code in order to pay an invoice. Are there any workarounds?

Thanks in advance

[JK_Fiber_Art]

What credit card is your customer using ?   That may provide some insight.

(Square works with any US-issued and most internationally-issued magstripe and chip cards bearing a Visa, Mastercard, American Express, Discover, JCB, or UnionPay International logo.)

[MayaP]

Hello @Jerrys33,

I see this is your first post. Welcome to The Seller Community! 

Thank you for reaching out regarding the issue your customer in the Netherlands is facing, with the postal code not being accepted.

Are they getting any error messages? Have them enter zero for the zip code.