Heya @TheTreasurer,
I noticed it's your first post, welcome to our community 👋
You're right, you would have to create a new account to change the ownership.
Based on your user name, I'm assuming you might have signed up as an Incorporated, or Unincorporated association and been through our onboarding process. If the ABN for your group hasn't changed, you can get in touch with our support team to escalate your case for review. Like this, you won't have to wait for the usual 2-week turnaround to review your documentation.
You would have to go through the electronic identity verification process on the new account once your documents have been reviewed, and use an email address that isn't already in use with an existing Square account. Change the email address in use on your exisiting account, if you would like to free it up for use on the new one. e.g by using a secondary, or personal email address. We have a guide here if you haven't changed your email address before.
Please let us know how you go!
