Contactless Square reader connection issues

My phone keeps disconnecting from my reader

 

 

 

 

 

 

The title of this thread has been edited from the original by a Community Moderator to help with searching threads. 

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Square Community Moderator

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Welcome to the Community, @Cyla - 

 

I have a set of some troubleshooting steps for your Contactless Reader to help with your connection issue you're experiencing. Give these a try with the hard reset being the last resort. 

If none of these work, please let me know! 

Kassi
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.

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Square Community Moderator

Solution

Welcome to the Community, @Cyla - 

 

I have a set of some troubleshooting steps for your Contactless Reader to help with your connection issue you're experiencing. Give these a try with the hard reset being the last resort. 

If none of these work, please let me know! 

Kassi
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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