Hello under comp and void on point of sale. Sales tax is still charging on the full original amount before the comp. This is inaccurate. How do I fix it.
Hey @ehflower. Sales taxes are always added to all transactions according to the rules defined when the tax is set up. Just because a sales is eventually voided or comped doesn’t change this. Of course, the sales tax is also comped/voided, so there is no impact to our sales tax reports and payments. The sales tax reports would encompass two entries — one for the initial sale and one for the void/comp. The net result would be $0.
That being said, is there a reason this is a problem for you? As far as I know, all 50 states require this audit trail, and all POS handle it the same way because it is correct from a strict accounting perspective. If you let us know what you problem is, we here in the Seller Community might be able to help you or explain further.
Hey @ehflower. Sales taxes are always added to all transactions according to the rules defined when the tax is set up. Just because a sales is eventually voided or comped doesn’t change this. Of course, the sales tax is also comped/voided, so there is no impact to our sales tax reports and payments. The sales tax reports would encompass two entries — one for the initial sale and one for the void/comp. The net result would be $0.
That being said, is there a reason this is a problem for you? As far as I know, all 50 states require this audit trail, and all POS handle it the same way because it is correct from a strict accounting perspective. If you let us know what you problem is, we here in the Seller Community might be able to help you or explain further.
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