Clients unable to schedule appointments

I have numerous clients telling me they are getting a “something went wrong “ pop up when they attempt to book their appointment through square. It’s been happening for two weeks that I’m aware of. I hate to think of the clients that may have not reached out to me and the lost revenue. I pay for this service and it may be loosing me business. What is going on?

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Square Community Moderator

Hey there, @Chevyk - 

 

Did you clients mention a particular item or is it an issue with your Online Booking as a whole? Or did they send you a screenshot of what they saw? 

I took a look and I was able to access your online booking site. I got all the way to the payment page, but didn't come across any errors. 

I will keep an eye out for your reply👀.

 

Kassi
Community Moderator, Square
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