Check out option not working on phone, but works on desk top

[ElmStreetToys]

I'm setting up our website for the first time and testing different options, so far when I click on an item to add it to the shopping cart it only works on the desktop, every time I try on the mobile browser (android or iPhone) it shows the shopping cart as empty, but on desktop it takes me all the way to the check out screen.

Does anyone know of a way to fix this?

[nika]

Hi and welcome to the Community @ElmStreetToys. Which mobile browser is being used when you're going through that flow?

[ElmStreetToys]

Chrome and Safari

[Joe]

Hi there, @ElmStreetToys - stepping in for Nika on this one in her absence.

Got it! Thanks for adding that context. Is it possible that there is a pending software update for either your mobile browser or your device itself? This can often create performance glitches with the Online Store.

Here is a guide to walk you through potential updates: