Charging issues

[ABCLLC]

Hello,

My square stand is not charging my iPad anymore. The connector on the bottom does not seem to be taking a charge. I tried to replace the cords with no avail:-(. Any ideas?

[Kassi_]

Hey there @ABCLLC - 

Sounds like it could be an issue with your USB hub. How old is your Stand? If it's under 1 year, then it would be covered under our warranty. 

If it's over 1 year, then you can purchase a new one through the Accessories portion of our Square Shop.