Categories not updating

I’ve been updating my categories on square dashboard but when I go to edit my website it’s still showing the old category name and image but only updating the products within the category. I’ve deleted the category and re added yet no difference?

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Square Champion

Hey there @6FOR6.. I know that there have been intermittent syncing issues with Square Online for the past few days.  Is this still a problem, or has everything synced since you posted this yesterday?  If your issue is ongoing, may I suggest that you try unpublishing your website (web dashboard > Online > Website > Site Preferences > Unpublish), then publishing it again as normal.  Sometimes this helps.

 

Anyway if you are still having the issue, I'll tag the moderators here to see if they have any insights.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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