@tacomats Unlinked refunds and refunds by amount are two different things -- not the same as your post implies.
Unlinked refunds has to do with a new Square for Retail feature that allows for refunds without corresponding Square transactions. A couple of examples would be 1) the retailer allows for customers to return products purchased from another business for refund at their business and 2) the retailer can't find the original transaction but wants to refund the customer, anyway.
Refunds by amount for existing Square transactions can NOT be turned off. That would require changes that would require you to submit a feature request. You can do that if you want.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
