Card payments declining and shows 'no location' as the error?

[JUFC]

I'm also experiencing the exact same issue on Square Terminal.  No settings etc have been changed in the background.
Still working from the same physical location and network as previous

[Laurie_ · Accepted solution]

Hi @JUFC!

It’s a bit tricky to say what might be causing this without more detail, but in similar cases I’ve seen, the issue is often due to a drop in network connection, or multiple devices competing for the same network, which can cause a bottleneck.

As a first step, I recommend following the instructions in our troubleshooting guide to reset your Wi-Fi router. After that, restart your device and reconnect to Wi-Fi.

If the issue persists, feel free to contact our 24/7 Support Team by calling 1800 760 137, or via the Support section directly on your Square Terminal.