Cancelling subscription

[suzi_edg]

Hi there -

I'm not thrilled with my Square ecommerce site and would like to transfer to a different platform. However, I have paid for the full year and that has over 6 months to run until renewal.

Could anyone tell me if I would be able to get a partial refund on what I have paid? 

Many thanks 

Suzi 

[tranguyen]

I'm really sorry to hear this @suzi_edg. Although I'm unable to check the subscription status and help cancel it here, if you get in touch with our Support team directly they should be able to assist further.