Can’t see Square Loans anymore?

Hi, for some reason my Loans tab has disappeared, but I still get loan offers. Does anyone know what’s up? Clicking the notification just reloads my Dashboard. 

 

DBA9CBE5-4815-4D71-A15A-76A7AE8170B5.jpeg

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Square

Hi @artizansty, thanks for posting! 

 

That doesn't sound right. I had a look at my account and Loans seem to appear in two places; by itself and also in the Money section.

 

I attached a link above that should take you directly to the Loans Dashboard.  

 

Can you let me know if you find it within Money?

 

Screenshot 2022-11-24 at 09.28.52.png

 

Breffni
Community Moderator, Ireland, Square
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Nope, doesn’t show up anywhere. I also get the grey “banner ad” style notification at the top in dashboard but that just refreshes my dashboard too 

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Square

Thanks, @artizansty, I've sent you a private message. 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 
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Hi, appreciate this is an old thread, but I have the same issue. 

 

Was there a fix found?

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Alumni

Hi @AlexB23, thanks for posting and welcome to the Community 🙂.

Just to confirm, are you not able to locate the Loans tab, or does clicking on the Loans notifications take you back to the homepage of the Dashboard ? 

 

Loans should be located under the Money tab as seen here:

 

Screenshot 2024-05-27 at 13.04.30.png

  
You can also add it to your Quick Access by clicking on Edit > scroll down to Money > toggle on Loans > Save.

Lou
Community Moderator, Square



After a year of supporting the Square Community, I'm leaving Square for a new adventure down under !
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
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