We have a weebly site (www.benziecd.org) that I need to maintain. Whenever I try to login to Weebly, I am redirected to the Square login. When I use the Square login that we have, I am able to login, but it is to the Square web interface, not the Weebly one. This happened for a while last week but then stopped happening. Now I am unable to login into the Weebly dashboard. Please help me.
HI, you can try to contact Customer Support with this link. Monday to Friday, 6:00am-6:00pm PST.
Contact Customer Support
https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true
You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.
You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.
yeah that doesn't work
Probably gonna be switching off this platform, pretty ridiculous customer service
Hi @dexter2 👋 I noticed you posted a link to your website, and wanted to let you know that you have different email logins that you use for Square and Weebly.
Can you try using your Weebly email when logging in, even though the page redirects you to a Square login page?
If that doesn't work, please reach out to the support team as @Goldneye suggested. 😊
P.s. Welcome to the Seller Community! 🎉
👎
I have been experiencing the exact same thing, unfortunately due to the pandemic our business was on hiatus, trying to get back into our site scottischcentral.com, it keeps pointing me to square, have used the support chat and emailès directly to support - they have responded but I cannot get into our site to work on it - tried through square but cannot link to it - Weebly was a great option for us now it stinks.
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