Can't find a payout

I can't find a payout transaction. All I have is the amount and the transaction ID. It shows up in Quickbooks, but I can't find it in Square. The amount doesn't make sense, so I think it might be combining multiple transactions, and I need to trace it.

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Square Champion

Hello @shw24 !

 

When you say "payout" are you referring to a "cash in/cash out" transaction, or a refund?

 

If a refund, go to your transactions and set the filters like this - 

Square Refund Setting.png

If it's a "cash out" transaction, I believe those are visible in the cash drawer reports.

 

Which type of payout are you referring to?

John Losito,
Sun Valley Lanes & Games

A flute without holes, is not a flute. A donut without a hole, is a danish.

Square Champion and Square Innovator
www.sunvalleylanes.com
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