Can not access weebly homepage and "High Security ...

suresh · ‎11-17-2022

When I tried to open weebly homepage, following security notice appeared.

High Security Alert

You are not permitted to transfer the file"' because it is infected with the virus

"HTML/Generic.31221958!tr".

URL

Quarantined File Name 11d93f7b.

Reference URL

vn=HTML%2FGeneric.31221958%21tr

How to resolve this issue

Gold · ‎11-18-2022

HI, you can try to contact Customer Support with this link. Monday to Friday, 6:00am-6:00pm PST.

Contact Customer Support

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.

Hope this helps.
TERRI

Can not access weebly homepage and "High Security Alert" message appeared