Can anyone explain how Square Fees post when interfaced to QuickBooks Online?

[rssadi119]

We have a new interface and I can't reconcile the fees. It looks like both sides of the transaction were treated as a deposit to an expense account called Square Fees. When I run an Activity Report it nets to zero. 

[Joe]

Hi there, @rssadi119! Thanks for reaching out here on the Seller Community! We are happy to have you.

So sorry for the confusion here. This one definitely sounds strange. Third party integrations with Square (in this case, Quickbooks) should have the same transaction fees applied - each fee depending on how the transaction was originally taken (swipe, manual, etc).

In terms of what you are describing in your reporting, something definitely seems to be off. We may need to take a deeper look into this with you when you are available. Would you mind flagging this over to our Support Team? We can take a deeper dive with you there.