Can a client use only a part of an egift card?

Say a client wished to purchase a $30 session and only wants to use $15 from an eGift card, that has a $60 balance. Is there a way to redeem only a certain amount from the eGift card? Thanks!

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Square Champion

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Hey @IVW.  After you hit the Pay or Charge button (depending on the POS you are using), when the payment method screen comes up you will see a “Split Payment” button in blue at the top right of your screen.  Enter the amount you want to charge to the eGift card, then process that payment.  The remaining balance can be paid using whatever other payment method the customer desires.


Regards,

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

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Square Champion

Solution

Hey @IVW.  After you hit the Pay or Charge button (depending on the POS you are using), when the payment method screen comes up you will see a “Split Payment” button in blue at the top right of your screen.  Enter the amount you want to charge to the eGift card, then process that payment.  The remaining balance can be paid using whatever other payment method the customer desires.


Regards,

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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