Automating digital museum membership cards with recurring payments

Hi everyone, I’m working with a museum that is preparing to launch a digital membership program. We plan to issue scannable digital membership cards through Membership Anywhere so members can easily access their benefits. Memberships will be sold through Squarespace using recurring billing. What I’m trying to set up is an automated process where the membership card’s expiration date updates whenever a member’s subscription renews. It would also be helpful if the system could reflect cancellations automatically so that inactive memberships are handled correctly. I’m considering using Zapier to connect Squarespace with Membership Anywhere and create an automation workflow, but I’m still exploring the best approach. If anyone has experience integrating these kinds of tools or managing digital memberships for museums or cultural organizations, I’d love to hear how you handled the automation.

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Hi @Markvoucher, this is Ashwin from Pintuna, a trusted Square partner. We have several museums using the Pintuna Membership App for their membership progam. The app can handle expiration, cancellation, renewals, etc out of the box and offers comprehensive member management capabilities. Happy to demo, if interested.

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Hi  @Markvoucher  , this is a great use case for digital memberships. I’ve worked on a similar type of system while developing digital membership cards using Membership Anywhere. The main idea is to connect the subscription platform with the membership database so the card status and expiration date update automatically based on the payment status.

In your case, since you are using Squarespace for recurring billing, you can use Zapier as a middleware to automate the workflow. For example:

• When a new membership subscription is created in Squarespace → Zapier can trigger an action to create a digital membership card in Membership Anywhere.
• When the subscription renews → Zapier can update the expiration date of the membership card automatically.
• If the subscription is canceled or payment fails → Zapier can change the membership status to inactive or expired.

Another option is using webhooks or API integration if both platforms support it. That can make the automation faster and more reliable than periodic syncing.

For museums and cultural organizations, this kind of setup works well because it reduces manual administration and ensures that access control (QR / barcode scanning) always reflects the current membership status.

It would also be useful to keep a small buffer period (for example 1–3 days) after renewal attempts before disabling the card, just in case of payment retries.

Hope this helps, and I’d be interested to hear how your implementation progresses.

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Hi @Markvoucher - my name is Dan I'm the founder of Submatic - please check us out if you're still looking for something on this front.

 

Here are some other Museum memberships powered by Submatic for your reference:

Feel free to create a free trial account at https://submatic.io/register/company and reach out if you have any questions, thanks!

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