Automatic discount not available in invoices

limbmma8 · ‎11-10-2023

I have a discount set up as automatic with particular items. It works when you just do a standard transaction. However, these items many times are done through invoices. I only recently converted the discount to an automatic discount. I went to set up an invoice and the automatic discount is not showing up nor is it available in add discount. Am I setting up something wrong? How can I get it to work on invoices? Thanks.

TheRealChipA · ‎11-11-2023

Hi @limbmma8. According to the Square Help document on discounts, automatic discounts are not currently available on invoices. Sadly I do not know any possible workaround to this limitation. If you want, you should head over to the Ideate Board and submit a feature request to the Invoices Team. That will get the ball rolling for an evaluation of your request.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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