Appointment vanishing and then duplicating in calendar

[dieterslicke]

Yesterday we had a weird bug in Square Appointments.

A client had booked in the day before, and just as we went to check them out the appointment was gone from the calendar.

We made a new appointment to check him out and then the existing appointment reappeared.

Just flagging in case it’s an unknown bug.

 

[Laurie_]

I appreciate you bringing this to our attention here, @dieterslicke!

I haven’t come across this scenario internally, which suggests we might be seeing new behaviour. Could I gather a few more details about the environment to help investigate?

1. What device are you using when this occurs?

2. Did you notice this issue only with the appointment shown in the screenshot, or did it affect other appointments that day as well?

3. Has it happened again since you first reported it here?

Thanks in advance! This will help us get a clearer picture of what’s going on. 🙏