Appointment texts

[Korha]

For some reason I’m no longer receiving text messages for appointments being booked by clients?? I have logged in&out?? Gone through process to amend and still not working🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️

[Seamus]

Hey @Korha,

Thanks for your message and sorry to hear you're having trouble receiving text messages for appointments!

I just tested this feature and and things worked ok - it sounds like this might be an account specific issue, in which case you'll need to get in touch with support to take a better look at what might be causing this issue.

You can call support on 1800 760 137 (Mon-Fri, 9am-5pm Melbourne time), or contact us via online chat or email:

1. Sign in to your Square account

2. Head to our contact page https://squareup.com/help/au/en/contact

3. Go to "Other"" then "I don't see my issue"

4. Click "Message us" or "Email us"

Sorry I can't be of more direct help with this one!