Apple Pay not an option in Online Store

Apple Pay is not coming up at checkout in my online store even after it has been activated in settings.  Google Pay is working fine.  Any suggestions?

2,146 Views
Message 1 of 7
Report
6 REPLIES 6

Hey @blkmrkt 

 

It may take a few seconds, but it should definitely pop up on the Cart Page, especially if Google Pay is coming up.

What device & browser are you looking at it on?

It will only show up on the Safari Browser, and possibly only on Apple Devices.

Pesso - he/him
Pesso's Ices & Ice Cream
Square Super Seller - I'm here to help!
2,143 Views
Message 2 of 7
Report

Thanks @pessosices  It doesn't seem to be coming up.  There is a button for "Checkout" and a button for "Google Pay."  I have tested it across both Safari and Chrome on both mobile and PC devices.  

2,115 Views
Message 3 of 7
Report

@blkmrkt 


Actually, there does seem to be a separate Toggle for Apple Pay than Google Pay

 

If you go into your Web Dashboard, open up Online Store Settings, and go down to Checkout, there will be the setting to turn Apple Pay on.

Let's see if that works

Pesso - he/him
Pesso's Ices & Ice Cream
Square Super Seller - I'm here to help!
2,098 Views
Message 4 of 7
Report

Thanks @pessosices I have turned the toggle on for Apple Pay, and have tried turning it off and then back on multiple times with no luck.  Google Pay is able to be toggled on and off normally.  

2,073 Views
Message 5 of 7
Report

  • I have the same issue.  G Pay shows up but Apple Pay does not.  It is definitely activated in settings.
2,046 Views
Message 6 of 7
Report

Was anyone able to fix this issue? 

2,010 Views
Message 7 of 7
Report