Anyone else having transfer delays?

Hey, has anyone else's transfers not come through when manually processed? 

I manually processed my weekly earnings to pay to my bank account yesterday morning. Usually I receive it by late afternoon on the same day,however I haven't received it yet. Has anyone else had this happen?

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Hi @SRT2020 

 

Thanks for writing to the seller community and sorry to hear about the trouble with your refunds!

 

Unfortunately, we're not able to take a look at transfers and deposits via this public-facing forum. Generally, manual transfers initiated in the morning will come through in the afternoon of that day. Some factors that can delay this would be if you've recently made changes to the bank account on file and the new bank account is still in the process of being verified, or if you initiated a manual transfer on a public holiday. Our support team would be able to take a closer look into your account and transfers after verifying some details over the phone. You can reach us on 1800 760 137 (Mon-Fri, 9am-5pm AEDT) for further assistance. 

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