After I enter all the information for a manual credit card, the app freezes & I can't press "charge"

[DEW4534]

After I enter all the information for a manual credit card, the app freezes and I can't press "charge".  Possibly relevant - the zipcode doesn't not get entered directly on the line - it is off by about 1/2 a line.

[RobynR]

Hey @DEW4534,

I'm sorry to hear about the trouble you're facing with app freezes during payments.

Please check out these basic Square App troubleshooting steps here. If the issue persists, please give us a call.

I hope this helps.