A client has paid by card and the invoice i sent her is not showing as settled ? Can anyone help?

A client has paid by card and the invoice i sent her is not showing as settled ? Can anyone help?

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Hi @Teddy3, welcome to the Community and thanks for flagging this. 

 

Just to confirm I have the correct details here, you sent a particular customer an invoice, they paid via the invoice but the invoice is showing as pending?

 

If so, I would suggest matching the pending invoice amount up to what has been paid within your transactions dashboard to confirm the payment you are seeing pertains to the pending invoice. 

 

Let me know how it goes. 

Breffni
Community Moderator, Ireland, Square
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