["refunding a customer","refunding a customer"]

[dtolivett]

I accidently charge a customer way more than they owed me (added an extra number!) on Saturday the 3rd. I came home and when I was balancing my account noticed it and issued a refund for the difference on Saturday night - my account was credit for the difference in the refund and the original amount on Monday. The customer still has not seen the refund in her banking account - how long does it take to process?

[sayra]

Hey @dtolivett. 

Refunds typically take two business days to process but can take up to seven business days. If you need more details on your refund status, please contact our Customer Support Team. 

Have a great day!