"Sent in other tranfers"

[Joe1017]

I received an email that looked fake because I don't have 2 square accounts. Then I noticed tonight when going through transfers the last $60 was in (60.00) and said "sent in other transfers" when all the rest have been fine up to the point for years and never said that. 

Here is the email

Hi Joe, We noticed you had a negative balance on a previously existing Square account. This was due to a payment dispute loss, in which the disputed funds were returned to your customer’s bank. We’ve since debited funds from your new Square account to cover that negative balance. As noted in our Payment Terms, Square reserves the right to cover any funds you owe with the balance of any other Square account connected to your business. If you’d like to appeal this action, you’ll need to reply directly to this email with government-issued formation documentation that proves the businesses associated with your two Square accounts are seperate entities. Please make sure your EIN and date of business formation are visible on these attachments. Sincerely, Allison
Square Account Services

[Joe1017]

It also appears 0 will be the tranfer amount going into my account because it went somewhere else with just a transaction number and no account number

[Candlestore · Accepted solution]

@Joe1017 ;

The only thing I can reccomend is call support ( their number is in my signature line below).  They may be able to help more on this.  They may also have you forward the Spam / Scam email to another email address to look into this.  Best case would be this is an actual email from Square that you have a subcription you forgot about and charged your account.