Hi @Design13. Four months is a long time. Too long you need to . It sounds like there is either a problem with that transaction or there is a bigger problem with your account. You need to get on the phone with them ASAP by clicking here. CS will be able to sort out for you. Don’t email. Don’t chat. Call.
since this is related to your account sensitive information, we can’t help here on this public board. Again call!
Best of luck!
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
