Why can't I run a COGS end of year report?

[randywalker]

I read a few other posts about this and some changes that were made on12-14-23.  But, it also says they were fixed.  I switched to Square for Retail in order to report this report!  It's saying my profit is my total sales.  It is also not recognizing that I did input unit costs.  Please help!

[_Violet]

Hi there, @randywalker - Thanks for reaching out to bring this to our attention.

I'm reaching out to the Square for Retail to have them take a closer look. I'll reach back out to you once I have an update. Thanks for your patience in the meantime 🙏

[_Violet]

Hi there again @randywalker - Thanks for your patience here.

The Retail team let me know that it sounds like you may not have unit cost set for you items. You would need to add unit costs to each item to be able to see the COGS report. If you are unsure of how to do this, you could contact our Support Team to ensure that you have set up properly for future reports.

I hope this information is helpful but please do let me know if you have any additional questions.