Why are my curbside pickup emails not sending with every order?

[Calzones]

The title of this post has been edited by a moderator from its original: "Curbside pickup".

There seems to be a bug in the curbside pickup instructions that are part of the confirmation emails sent to customers.

I have the system setup to send me a copy of these emails.

I customized the curbside pickup instructions. It looks like every other email includes my custom instructions. Can someone confirm this?

[nika]

Hey @Calzones- Thanks for checking in about this issue.

I asked our Weebly team about this and they haven't heard of this issue happening. Either all of your emails will go out or none. Since that's not the case for you, I'd go ahead and give the team a call so they can get into the back end of your account and check some things out.

Hopefully they're able to get you set up!

[Calzones]

Hi, Nika.

The problem isn’t that every other order email is sent out. The problem is that the pickup *instructions* change every other order. One order has the default instructions, the next order has my custom instructions, the next order has the default instructions, the next order has my custom instructions, etc.

[nika]

Weird @Calzones. I'd still say to go ahead and contact our team so they can dig into it more than we can here in the Community.