Weebly/Square integration - Gift Cards

Now that Weebly is integrated with Square, why aren’t ecards purchased on my Weebly site redeemable on my Square checkout? For example, a customer purchased an e-card on my website. It was automatically sent to her recipient, but that person was unable to redeem it in store via our Square account (we use Appointments for in-store activity). I had to manually enter the payment as “Other,” and then open my Weebly page to manually enter a purchase using the ecard number. 

 

Problem #1:

E-gift cards purchased via my Square POS can only be redeemed via Square checkout (either in person or manually by me)

 

Problem #2:

E-gift cards purchased on my Weebly website can only be redeemed via the online store on my website (or manually for in-person, using the confusing work around described above).

 

I do offer a more traditional hard-copy gift Certificate, but that comes with its’ own time-consuming issues, and cannot be redeemed for online purchases. 

 

* Sigh * This time-consuming hassle prevents me from wanting to promote the sale of e-gift Cards and certificate. 

 

Has anyone been able to work around this issue?

 

P.S. I have hosted my website on Weebly since 2014. I did not flip to a free Square Online website because my site is quite large and I was worried about losing stuff. 

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Square Community Moderator

Hi, @MayuSilkArt ! 

 

Unfortunately, there really aren't any workarounds besides what you listed above when it comes to Weebly and Square Online giftcards. 

 

I know that is a disappointing answer, but that is where we are at currently. 

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