Unknown item on favorites screen

One of the items on our Favorites page in the Square POS app suddenly changed into something called "Unknown." I can't tap it, delete it, or move it. Whenever I try to drag it somewhere else it just snaps back into the same spot. I already tried clearing the app cache and data but it didn't fix anything.

 

Has anyone run into this or know how to get rid of it? Any help would be appreciated!

 

Square_Favorites.jpg

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Hey there, @OldHavanaCafe. Welcome to the Square Community 👋

 

Is this happening on a particular device, or is it appearing on multiple devices? I you can provide the device make and model, I can take discuss this with our team.

 

Will keep an eye out here for your reply.

JJ
Community Moderator, Square
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