Show regular retail price and sale price when item is put on sale

[ama_store]

Why don't all of the items I have put on sale in the web store show the regular price marked out with the sale price next to it? Only a few of the items show this. It does show the red sale notation on the image, but I want to have the regular price marked out with the sale price next to it to show what the savings.

[ama_store]

Why is it when I put an item on sale in our web store, only SOME of the items have the regular price marked out, and then show the sale price? This is what I want to happen, I want the regular price to be seen, marked out, and then the sale price next to it.  And all the items I have put on sale do show the sale image on the picture.

[AshleyK]

@ama_store do the items that don't have the sale price have other variations that are not on sale? This may cause the issue, but I'm also wondering if the settings aren't saving as well. 

[ama_store]

Did you see the screen shots of the way the items were entered? Both entered the same way with a regular price and a sale price, but only one shows the regular price marked out with the sale price next to it.

[Goldneye]

HI, I put 2 of my items on sale.  One has size variations and one has good stock.  Each item displays correctly.  Need a bit more information to hopefully help.

Can you do a screenshot of item online displaying incorrectly?

Hope this helps!

Terri

🛍 Shop my store

Resale Collection - http://bit.ly/HangerHues

[ama_store]

The red golf shirt below is regular price of $36.99 with the sale price of $17.00. It doesn't show the regular price marked out. The light blue is regular price $11.00 with the sale price showing of $9.99.

[ama_store]

I understand that. Below are the two items that are on sale.

[Goldneye]

HI, thank you for the screenshots.  That is odd.  Did you import? Add manually? or Create A Copy?

In my experience, Create A Copy does not work.  I have tried several times with different items.  Also, when an item has been on the website for some time and then you come and make changes such as adding inventory or price change it does act strange but it did correct itself.

Terri

🛍 Shop my store

Resale Collection - http://bit.ly/HangerHues