We just noticed that the results of a search no longer show the SKU number - making it impossible to tell if you are picking the right one! Attaching two screen shots - a before and after comparison. Anyone have a solution??
before
after
Welcome back to the Square Community, @salescvillearts! Although, I'm sorry to hear that this issue with your SKUs has brought you here 😞
I've escalated this to the Square for Retail Team for their review. I'll be sure to follow up with you here, once I receive a response from them.
I appreciate your patience in the meantime and I apologize for the inconvenience 🙏
I have 3 ideas that may help you to you get the SKU fixed when selecting an item:
For me for the Variation I have both an Image of the Item and something to let me know I choose the correct one if the barcode fell off.
So my item might be
Scent of Candle Lilac for example and then the Variations are the size or container the candle is in 16oz for example
Here is an image how my Item Lilac looks with Variations Yes some are duplicated because I used easy SKU before knowing Square could create an SKU easily.
You could edit the Variation Name like I have for 28oz, 28 oz and 150 which are all basically the same sized jars just different Jars. But then I liked the 7 character codes Square creates to keep my barcode the same size instead of my custom sku codes.
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