QR codes

TMHOX · ‎10-18-2023

Good morning,

Our QR codes for table ordering have not been working for a few days now and we can't seem to workout why.

We pay a £69 subscription a month.

Breffni · ‎10-18-2023

Hi @TMHOX - thanks for flagging and I'm sorry to hear this.

Can you tell me a bit more about what's happening? Is there a specific error message appearing?

Breffni
Community Moderator, Ireland, Square
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After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
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TMHOX · ‎10-18-2023

Thank you for getting back to us, guests get to the checkout page and it won't let them progress further to make the payment.

Breffni · ‎10-18-2023

Thanks - can you share a link to that page @TMHOX I can take a closer look.

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question ✨

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 

TMHOX · ‎10-18-2023

https://square.online/app/store/users/138695493/sites/772514312708552223/#/store/dine-in

Breffni · ‎10-18-2023

Thank you @TMHOX - I sent you a private message just now.

Let me know if you received it.

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question ✨

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 