Local Pickup For Invoices

[messandmercyco]

I invoice my customers individually. Many are picking up their items locally. I don't see a way to mark an invoice as "picked up" or "delivered" or even "shipped" or anything like that. How do I keep track of what has been fulfilled and what hasn't? I thought about adding a shipping profile called "Local Pickup" and make it free. And that way I could mark it as shipped when it was picked up or ready. But it says I have to enter something more than $0. How can I accomplish this?

[Ellie_]

Hi there, @messandmercyco,

Thanks for reaching out! You’re right, Square Invoices doesn’t currently include a built-in status option like “picked up,” “delivered,” or “fulfilled.” However, there are a few ways you can manage this:

You can add a note or custom field to each invoice to record fulfillment details (for example, “Picked up on [date]”). This helps you track which orders have been completed at a glance.

You’re on the right track! Currently, shipping profiles in Square require a minimum charge greater than $0. To work around that, you can create a “Local Pickup” fulfillment option in your item or order notes instead of as a shipping profile. Alternatively, set a $0.01 shipping cost and then apply a discount of $0.01 to effectively make it free.

We really appreciate your feedback, being able to mark orders as fulfilled or picked up would definitely make managing local orders easier. I’ll make sure to pass this suggestion along to our product team for future updates. Also, I noticed that this is your first post with us so we wanted to say welcome to the Square Community! 🥳 We are so happy to have you here.