Kitchen Printer Change

Recently, when ringing in orders of multiple of the same item, the kitchen printer is splitting them out into singles for some reason. Is there a fix?

 

 

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Square Champion

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Hi @MeatsnFoods.  This question has been asked so many times recently that I assume something must have happened with the last POS update.  You should be able to fix this by going to More -> Settings -> Hardware.  Select the printer and click Edit under printer station.  Select In Store Tickets, then toggle “Combine identical items” on, then save the printer definition.  You should be good to go then.


Regards,

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

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Square Champion

Solution

Hi @MeatsnFoods.  This question has been asked so many times recently that I assume something must have happened with the last POS update.  You should be able to fix this by going to More -> Settings -> Hardware.  Select the printer and click Edit under printer station.  Select In Store Tickets, then toggle “Combine identical items” on, then save the printer definition.  You should be good to go then.


Regards,

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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Thanks!

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