Import Template

[bramble79]

I've been building my catalog by importing directly from a wholesale portal.

Now I'm at the point where I need to upload excel files to my items but I don't have the option anymore of downloading the Square Template - does that exist anywhere?

I've also tried to delete my catalog to start over and that seems impossible.

[Kassi_]

Welcome to the Community, @bramble79 - 

What internet browser are you using? 

If you use Chrome and go to your Dashboard > Items> Actions - you will see the import option for your Item Library. 

Please let me know if that doesn't do the trick or you were looking for something different. 

[plants]

I have the same problem as Bramble79.  After taking the steps above, the "download our template file" is not available.

[JustinC]

@plants - can you export the items you already have and use the downloaded CSV as a template? 

[plants]

Possible, but I don't want to repeat the mistakes done last year (not using option sets), so need to see how it SHOULD have been done.

[JustinC]

Okay, if you haven't already, our CS Team will help guide you along the way. Give them a holler here. 

@plants