If customer file charge back will square refund my fee?

If a customer file charge back, will I receive  fee that square charged me ? 

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Square Community Moderator

Hi @Anneplai

 

And thanks for the assist @VanKalkerFarms!

 

I think you might be asking as the seller what happens with fees when you get a chargeback?

 

When a chargeback is filed- you would also be responsible for the fees for it as well so the full amount of the transaction will be held until the dispute is settled on.

 

We cover the fees if you issue a refund but not for a dispute.

Ashley C
Community Moderator, Square
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