I lost all open orders with the new update

[cabreramouzo]

With the last update of the new orders view, I lost all my old orders!!! How can I see again all of those pending orders? How can I revert the new view of the orders?

[Sammie_C]

Hi @cabreramouzo, I appreciate your post!

I am sorry to hear you are having issues with your orders. I believe you are referring to moving over to Next Gen (Order and Pay Capabilities for Sellers). If this is the case, then the ability to view these old orders is intentional.

Since Next Gen is basically like a new order routing system, any old orders are unfortunately lost, but if you have another device that still has the old version, you may still be able to view those orders.

A quick question, is the iPad you are using, a new device you have never used before?