Square Champion

Hide square online delivery notes on square kds

  • This has been an issue since the beginning of Square KDS and it’s still a major annoyance. 
    Restaurants are built on efficiency. 
    Having unnecessary Delivery driver notes showing up on Square KDS clutters up the screen and hogs up valuable screen space. 
    How to fix this? 
    1st. Separate “customer-to-kitchen” notes and the rest of the delivery driver notes.
    2nd. Dont show delivery driver notes on the KDS at all. 
    As an owner/manager, I want my cooks to be able to focus on the task at hand: To accurately prepare items without distractions. 
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Square Community Moderator

Hello @makedonas  

 

Thank you for taking the time to share this detailed report of things you'd like to see in Square KDS. I recommend you submit a Feature Request here. This will help our product team get visibility and track other Sellers with similar interest in your request. 

 

Important: When submitting a request, make sure to include the desired feature, and provide the details of how this feature will help your business succeed (how would you use it and what you expect from it). You will also want to follow this criteria:

 

  • The submission can only contain 1 request for 1 product.
  • A submission that describes multiple requests will not be accepted and will need to be split into multiple submissions.
JJ
Community Moderator, Square
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