Gift Note to appear on packing Slip

[metiv]

We often receive requests from customers who want to include a personal message with their purchased items, usually as part of a gift. These messages can range from simple "Happy birthday" wishes to heartfelt notes like "we miss you."

How can we set up the "Optional Gift Message" to be automatically printed on the packing slip?

[Katie_SQ · Accepted solution]

Thanks for your post, @metiv!

You’re able to set up Gifting Options for Square Online to allow your customers to indicate that an item they’re purchasing is intended to be a gift. Customers can enter a message for the recipient, along with any return or exchange instructions.

You can also set up Gift Receipts, which excludes item prices and includes the gift message and return policy.

Feel free to check out the articles I’ve linked above for instructions on how to set these up, and let me know if you have any other questions. Thanks! 🙂