Flash Order is a iOS kiosk app that integrates with with Square for the item library and payments.
I wanted to try out the kiosk as reached out to their support team and they offer all the things that I need, my main priorities being:
App based kiosk
Square payments
Cloud based (so kiosk can be on a different network)
Customer notifications
Unfortunately this is where the review stops, as I’ve never been able to deploy a kiosk.
Initially the support team answered all my sales based questions and advised about changes for the next build (using the . Decimal instead of , ). But in setting up the SMS reporting they’ve never got back to me as this apparently needed further configuration their side.
From the app you’d never know it wasn’t set up as it’s all there with my billing and account info - but nothing gets sent.
It seemed to work fine on my test iPad, I could put though test transactions and they’d show within Squares KDS and also Flash’s own KDS (iOS only and the one I’d need to use for the sms notifications). When it came to getting it active on an iPad 9th gen in the new Square Stand everything gave up.
I got a list of error messages trying to get the app to communicate with the stand (never did get it working) and have given up as this isn’t what I want to spend my time doing.
I’m going to continue to encourage people to use the online self serve that works really well and I’m growing to hate on Android less with a 22” KDS kitchen side.
For me, Flash Order is one to miss and I’m never going to get the time back I’ve spent trying to get it all set up.
