End of day Cashing Up Process UK

[andywhy]

Hi

Please could someone explain to me their end of day cashing up process they use in a retail environment - Square register with cash drawer.

With old system used to just having a "cash-up" button and then inputting the number of each cash denomination, then printing the report summary

Any help much appreciated

Andy

[k_atie]

Hey @andywhy, thank you for your post. I'd be happy to help you out. 

You can track your cash sales and manage your cash drawer with Square's Cash Drawer Management.

To record cash paid in and out:

1. From the Square App, tap Reports > Current Drawer
2. Tap Paid In/Out
3. Enter the cash amount and a description.
4. Tap Paid In if you add cash, or Paid Out if you remove cash from the drawer.
5. Tap Confirm Paid In or Confirm Paid Out.

To end a cash drawer session

From the Square App:

1. From the Square App, tap Reports > Current Drawer.
2. Tap End Drawer.
3. Enter the total amount in the drawer, or keep this field blank.
4. Tap End Drawer > Confirm End Drawer.

From the Square Dashboard

1. Head to the Square Dashboard > click Reports.
2. Click the Cash Drawers tab > Drawer Report.
3. On the drawer report details, you’ll see the option to End Drawer. Enter the actual amount and drawer description.

If you'd like to grant a manager or employee access to manage cash drawers online, you would just need to make sure to update their permissions from the Team section of the Square Dashboard. You will need to grant them permission to View Cash Drawer Reporting.

NOTE: Ending a cash drawer is different than closing a cash drawer. When closing a cash drawer, you are recording the actual amount when ending the drawer. Ending a cash drawer is simply clicking “End Drawer”.

I hope this helps!

[andywhy]

Hi

Still not clear on the difference between ending and closing a drawer.  In what real world situations would you use each??

Also can all this be done from the register?

I have read the Cash drawer management help section but do not think it is completely clear.

thanks

[k_atie]

Hey @andywhy, thank you for the reply. I can see why this can be confusing, let me see if I can provide some clarity.

Ending the cash drawer: You're ending the session for that period of time or shift. The ending of the cash drawer is what helps the system produce an expected amount in the drawer, based on your cash sales during that session. 

Close cash drawer option: it's giving you an opportunity to put in the actual amount of cash in the drawer if it differs from the expected amount.

In other words:

End Cash Drawer gives you the opportunity to end a cash drawer session and provides you with an expected amount.

Close Cash Drawer is the amount you counted yourself and can enter to ensure accurate reporting and view in comparison to the expected amount. 

And yes, all of this can be done from the Register. 

Let me know if you have any other questions!

[andywhy]

when you END a drawer you still enter the actual amount and it shows the difference.  How is this different to CLOSING?

[Breffni]

Hey @andywhy, thanks for coming back to us. 

When closing a cash drawer, you are recording the actual amount when ending the drawer. Ending a cash drawer is simply clicking “End Drawer”.

I can appreciate its not the most intuitive verbiage.  Let me know if this helps.