Do you ever have an issue with Square for a Restaurant loading ?

[poshbagelhw]

I have an issue with my Square Register, cannot load Square for a restaurant, it's up customer Display disconnected. But  when I load Square for POS, it's working. 

[RobynR]

Hey @poshbagelhw,

Welcome to the Community!

I'd be happy to assist you. Can you provide a screenshot, so I can see what you are experiencing?

[jjsmeatshak1]

Hey there! I have had this happen a few times:

1. Try Factory resetting the device 

2. If you have a way to plug the device into Ethernet directly this can some times help with the slow/no loading of the software 

3. Reach out to support and see if the device is still under warranty