Discount based on variation price

[Horsefeathers]

Posting this here as I messaged support on Monday and still have not heard back. (passive-aggressive slam on Square support)

We need to set up a discount rule: if a variation costs $15 or more, discount by 15%.

We do not want to enter the discount manually on each item.

We cannot reorganize our items database to put all $15 in a specific category.

I have the feeling the answer it "Nope", but wanted to see if someone else may have solved this issue.

[Summer2024 · Accepted solution]

Hi, @Horsefeathers ! 

First, I am so sorry our Support Team hasn't gotten back to you. That is not acceptable. 

Unfortunately, you're correct in your "Nope" assessment. Square currently doesn't offer price-based conditional discount rules. Here's a breakdown of the situation:

Current Square Discount Capabilities:

1. Available Discount Types:

   • Fixed amount off
   • Percentage off
   • Category-based discounts
   • Item-specific discounts
   • Time-based discounts
   • Customer group discounts

2. What's Not Possible:

   • Price threshold-based automatic discounts
   • Variation-based conditional discounts
   • Dynamic pricing rules based on item cost

I'm sorry that I'm not able to provide a better answer.