DASHBOARD ISSUES AGAIN!

[MountainHouse]

Here we go again!!!!!! So, after dealing with the memory leak for the last few weeks, that was finally fixed. Now, however they have updated the Dashboard... AGAIN..... This weeks issue is effecting receiving new merchandise. If you create a NEW item, and then you receive stock, including entering the COST, and the VENDOR. It does not save those fields. After you exit receive stock, the cost and vendor name are blank. You have to manually enter that information again. Sometimes the vendor has to be entered three times. First during receive stock it doesn't take, then you manually go to ADD VENDOR, then it doesn't take again. Then doing it a third time it populates the vendor name. Does ANYONE test these updates before publishing them??? I am trying to run a business and these CONSTANT malfunctions are getting out of hand. There appears to be absolutely ZERO quality control on any of these updates.... @frances_a 

[MountainHouse]

Here we go again!!!!!! So, after dealing with the memory leak for the last few weeks, that was finally fixed. Now, however they have updated the Dashboard... AGAIN..... This weeks issue is effecting receiving new merchandise. If you create a NEW item, and then you receive stock, including entering the COST, and the VENDOR. It does not save those fields. After you exit receive stock, the cost and vendor name are blank. You have to manually enter that information again. Sometimes the vendor has to be entered three times. First during receive stock it doesn't take, then you manually go to ADD VENDOR, then it doesn't take again. Then doing it a third time it populates the vendor name. Does ANYONE test these updates before publishing them??? I am trying to run a business and these CONSTANT malfunctions are getting out of hand. There appears to be absolutely ZERO quality control on any of these updates.... @_Violet 

[DinaLRosenberg]

Where are you entering? I haven't had this issue and have added tons of inventory on dashboard using Safari via Applebook.

[MountainHouse]

Did you watch the video? This is dashboard on WIndows 10.

[Lou8 · Accepted solution]

Hi @MountainHouse, thanks for posting.

I'm sorry to hear you're having issues with this again. I haven't heard of other sellers running into this problem with their Dashboard and Chrome, and I wasn't able to recreate on my end.

I can see in your previous thread that other Community moderators recommended you to contact our Support Team directly. Have you been able to get in touch with them ? In your case it's best to email or call us as we don't have access to your account information on the Community. Make sure to provide supporting screenshots and screencast, so the team can take a closer look into this and escalate to engineers. 

[MountainHouse]

Here is the video of exactly what I said. When you add cost and vendor under the receive stock menu, the cost and vendor are not saved and must be added manually outside of the receive stock dialog.