Correcting Payment Date

Is it possible to change the payment date on a transaction? My situation, staff took a check on 12/31 but closed the register without recording it. They recorded it on 1/1 after receiving instructions on how to record a check. Now the sale shows up in 2025 sales and not 2024, which is inaccurate.

 

Any insight is appreciated.

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Hey there @muddydog.  Unfortunately, once a transaction is closed, it is not currently possible to change anything about the transaction.  Of course, you do have the option of making correcting journal entries in your accounting software to appropriately book the sale.  But, if you do, I’d make a note there about what you did and why.  That way you’ll know why your books don’t exactly match your POS reports.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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Square Champion

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Hey there @muddydog.  Unfortunately, once a transaction is closed, it is not currently possible to change anything about the transaction.  Of course, you do have the option of making correcting journal entries in your accounting software to appropriately book the sale.  But, if you do, I’d make a note there about what you did and why.  That way you’ll know why your books don’t exactly match your POS reports.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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Thanks @TheRealChipA. I did make a journal entry. However, my sales reported by Square will be off. Nothing an accountant can't handle, but was hoping for a manual solution.

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