Can I change the reason for refund after its been processed

[WodaBotanicals]

My assistant was flustered and selected "fraudulent charge" as reason for refund when truly the situation was an accidental charge (scanned items barcode twice when customer only purchased a single of the item). 

I would like to change the reason especially in this case as there was no fraudulent activity related to this credit card.

[Kassi_]

Hey there, @WodaBotanicals - 

Thank you for posting in the Community! 

Unfortunately, you cannot edit the transaction once it has been completed.

Please let me know if you have any other questions.